helpinghands

Helping Hands Orillia introduces RideLink, a revamped transportation service

Mon, 24 Aug 2026 17:58:49 GMT

Helping Hands Orillia’s trusted transportation service gets a fresh new look, with easier ways to book and stay connected.

1.4: Navigating Care Together: Designing Access That Works

Fri, 07 Aug 2026 17:28:19 GMT

In this episode, Doug Rawson, Kristen Corbiere, and frontline Personal Support Worker Candice explore how client-centered service design can create a more seamless experience for individuals navigating health and community care. Together, they discuss common barriers such as fragmented communication, accessibility challenges, and unclear referral pathways, while highlighting opportunities to strengthen collaboration across service providers and improve outcomes for clients.

The conversation also introduces a practical innovation from Helping Hands, Orillia: the Client Handbook. Developed through the insights of both staff and clients, this resource is designed to clarify expectations, support informed decision-making, streamline intake processes, and equip staff with the tools they need to deliver consistent, high-quality care with confidence.

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1.3: From Strategy to Action: How Boards Turn Plans into Real Results

Fri, 07 Aug 2026 17:24:50 GMT

A practical conversation with board chair Joe Fecht on making nonprofit strategic plans work. Learn how clear board-staff roles, a living board authority chart, timely metrics, and a focus on culture and recruitment help move strategy into operational reality. Includes a playbook drop: a downloadable board authority chart template.

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1.2: People-Powered Turnaround: From Burnout to Belonging

Fri, 07 Aug 2026 17:19:12 GMT

In this episode Doug Rawson interviews Alex, Director of People and Culture at Helping Hands Orillia, about transforming a high-turnover nonprofit into a people-powered organization. They discuss listening to staff, implementing living wages, predictable schedules, clearer roles, and a coaching-first approach to rebuild trust and engagement.

Results include significantly reduced voluntary turnover and improved staff satisfaction; listeners are pointed to the episode show notes for the playbook drop, templates, and tools to adapt these changes in their own organizations.

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Episode 1.1: Paper to Precision: Lean Moves That Actually Stick

Fri, 26 Jun 2026 16:14:30 GMT

In this episode, we explore the real work behind operational improvement. Moving from paper-based processes to practical, sustainable systems that support teams. Grounded in Measured Impact + People Powered, we share a real Lean example, including what worked, what didn’t, and how it evolved. We also highlight how to protect staff time while improving quality, with simple tools like standard work and run charts.

Where to listen:

Red Carpet: Snapshots of a winning night, Helping Hands hits the jackpot - Orillia News

Tue, 02 Dec 2025 19:59:34 GMT

Helping Hands’ fundraising gala brought the community together for an evening of celebration, generosity, and support — strengthening programs that promote independence and well-being in Orillia.

An interview with one of our dedicated personal support workers

Tue, 21 May 2024 13:48:12 GMT

On PSW Day, we interviewed Linda, a dedicated PSW who has been with Helping Hands Orillia for over 16 years. Her passion for helping the elderly and her inspiring words highlight the importance of PSWs in our community.

Thank you for all you do, Your efforts make a world of difference!

How medical alert systems can enhance independence

Fri, 17 May 2024 15:11:45 GMT

Discover how medical alert systems provide crucial support and peace of mind for older adults living alone.

Learn about the options available and how they can enhance safety and independence.

New website for transportation to medical appointments now open in Simcoe County

Thu, 14 Sep 2023 02:46:22 GMT

We are hoping to alleviate that stress and that internet searching, with this one-stop shop website, for those in Simcoe County looking for safe, easy and accessible transportation to medical appointments.

Thank you to Orillia Matters for outlining the essential services that Helping Hands provides and how CT Link connects clients with drivers under one portal.

Helping Hands programs strive to ‘bring independence home’

Wed, 27 Jul 2022 02:39:00 GMT

Helping Hands featured in Orillia Matters

Thank you to Orillia Matters for outlining the essential services that Helping Hands provides and how the Orillia community can help our services remain as effective as possible.

New transportation service aims to help local vulnerable residents get to medical appointments

Fri, 21 Jan 2022 03:42:19 GMT

Residents of Simcoe County can now request 'safe door-to-door transportation' to get a booster shot or to get to other medical appointments

Orillia Matters has published an excellent article outlining the CT Link initiative and how Helping Hands and other partners are providing essential transportations services to the entire Simcoe region, including transportation to out of region medical appointments.