Welcome to Helping Hands
Community Support Services for Seniors and Adults with Physical Disabilities.
Learn more about us.
Strategic Plan
Our vision, values and the roadmap for our organization's future success.
Our History
Our journey from small beginnings to a unique service model today.
A network of community partnerships offering unique and specific services.
Transparency & Reports
Compliance and Financial Statements, and Multi-Service Accountability Agreement.
24/7 Feedback
Your experience matters to us. Please share your feedback to help us better serve you.
Our History.
Like most success stories, Helping Hands had small beginnings. In 1972 at Betty Forward’s kitchen table on Hughes Rd, Orillia, Betty and her eight sons saw a need and began to provide lawn care, snow removal and transportation to seniors in the Orillia area. A few years later, they had a small staff based out of the home of the company’s first executive director, providing personal support services similar to today.
Eventually, the organization grew enough to secure provincial funding and moved into a formal office space. As funding began to flow, Helping Hands was able to focus on health and independence-related services that continue to grow today.
Today.
Helping Hands maintains a unique service model by providing a wide range of home care and community support services for seniors and adults with physical disabilities. Our services are subsidized by government funding, allowing us to provide a wide range of support. With the incredible dedication and generosity of our many volunteers, we can continue to help maintain independence during the journey of aging.
Board of Directors
Comprised of dedicated community leaders and healthcare professionals, the board provides guidance and governance to ensure that Helping Hands Orillia's mission and goals are achieved.
Joe Fecht
Director / Board Chair
Jennifer Biggar
Director / Board Vice-Chair
Jessica Lewis
Director / Board Vice-Chair
Jessica Dolan
Director / Board Treasurer
Christina Burns
Director
Debbie Singh
Director
Jim MacDonald
Director
Mary Bayliss
Director
Douglas Varty
Director
Tom Roberts
Director
Melanie Moore
Director
Jane Ravenshaw
Director
Management Team
Doug Rawson
Executive Director
Kristen Corbiere
Director of Quality, Performance and Special Projects
Alex Kuczak
Director of Human Resources

Paul Caluori
Director of Client Services
Kathy Gough-Stong
Manager of Client Services
Katrina Rehling
Director of Finance, Business Intelligence & Processes
Amanda Dalton
Manager of Client Services
Strategic Plan
Step into our 2026–2035 Strategic Plan—a vision shaped by care, connection, and community. This roadmap reflects our shared commitment to empowering independence, nurturing belonging, and creating meaningful impact. We invite you to discover how, together, we are building a more hopeful and compassionate future.
Our Vision.
Turning possibility into reality—empowering lives and redefining care through innovation, collaboration, and connection.
Our Values.
Empower. Include. Care. Build trust.
Our community partners
Helping Hands works with a network of community partnerships offering unique and specific services to help clients and families in need.
Transparency & Reports
Multi-Sector Accountability Agreements
The M-SAA (Multi-Service Accountability Agreement) outlines our agreement and obligations with Ontario Health, our primary funder.
